Foxbus Privacy Policy
At Foxbus, your privacy and protecting your personal data is our primary concern. This Privacy Policy describes how we treat your information when you use our services, which are bus rental, corporate transportation, and school bus, airport transfer, party buses, and city tours. When you use our services or provide us with your information, you are agreeing to the terms of this policy.
Collection of Personal Information
We collect personal data in order to improve and provide our services. This could include information such as:
- Your own contact details (name including email, telephone, and physical address)
- Itinerary (pickup and dropoff locations, dates and times)
- Credit Card or Bank Details
- Personal ID (like a driving license for verification purposes)
- Feedback or complaint you give
- This information that we gather when you:
- Book us through our website, by phone, or on-site
- Contact Us For Questions or Support
- Visit our website or use our Wi-Fi themself
- Join the conversation on social or elsewhere
Use of Personal Information
Your data is utilized for:
- Handling bookings and transport services
- Messaging you about your bookings, Updates, and Questions
- This will allow us to better your customer experience and services overall
- Sending you promotional content or marketing materials (with your consent)
- Compliance with the law and the regulations
Information that Discloses or Related to Individuals
We may disclose your information to:
- service providers (drivers, maintenance personnel, or payment processors)
- Government bodies (if required under the law)
- Third parties used in service delivery such as travel companions
We do not rent or sell your personally identifiable information to third parties for their marketing use.
Data Storage and Security
We take reasonable steps to protect the data you provide to us from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
We retain your information only as long as is necessary for the purposes set out in this policy and to comply with our legal obligations, maintain accurate records, and resolve disputes.
Access and Correction Rights
You may access or correct your personal information by contacting us at [email protected]. We will respond to your request and may require a small fee to access it from you.
Marketing Communication and Opting-Out
We may send you promotional details regarding our services. If you would like to opt out of receiving this type of communication, please click the unsubscribe link at the bottom of our emails or contact us directly.
Complaints Handling
If you have any concerns about how we handle your personal information, please write to us at [email protected] We’ll respond to you as soon as we can. Your complaint will be investigated.
Policy Updates
This Privacy Policy may be updated from time to time. The latest version of this document will always be available on our website at: https://foxbus.com.au/.
Contact Information
If you have any questions about this Foxbus Privacy Policy, or if you want to submit a request to exercise your privacy rights, please contact us by writing to:
Email: [email protected]
Phone: 0431 787 887
Location: 566 Gardeners Rd, Alexandria Nsw 2015 Australia
At Foxbus, we promise to offer you services which are safe, reliable and transparent. You also can depend on us with your details.
Last Updated: 19th March 2025