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Bus Operator Accreditation

Bus and coach operation in Australia is regulated, and the accreditation that applies depends on where the service runs. This page explains what operator accreditation is, what it means for you as a passenger or organiser, and how to confirm the credential that covers your booking, rather than asserting a number we have not shown you.

Operator accreditation is formal recognition by a transport authority that an operator meets defined standards for safety management, maintenance and driver arrangements to run passenger services. For you, it means the operator is subject to those standards and to oversight, and that you can ask for the accreditation that applies to your service and check it with the issuing authority. Our current accreditation details are shown above when present or provided on request; we do not print a number we cannot stand behind.

Bus Operator Accreditation No. 43397

Status
Verified current

Public liability insurance

$20,000,000 public liability and $50,000,000 motor third-party cover, current to 31 May 2027. Certificates of currency available on request.

Accreditation is jurisdictional. A credential is issued by a particular authority and covers work in that market, so no single accreditation should be presented as covering all of Australia. For a service in a given state or market, we confirm the operating entity and the accreditation that applies to that work on request, rather than implying one credential covers everything.

What to Verify

  • The name of the legal entity that holds the accreditation for your service, so you know exactly who is accredited.
  • The accreditation or licence number and the authority that issued it, shown above when present or available on request.
  • The market or jurisdiction the accreditation covers, and that it matches where your service will run.
  • That the accreditation is current, which you can confirm with the issuing authority using the details we provide.
Good to know

Bus Operator Accreditation: Questions

Can't find it? Call 1300 161 646.

What is bus operator accreditation?

It is formal recognition by a transport authority that an operator meets defined safety, maintenance and driver standards to run passenger services, and remains subject to oversight. It exists so operation is regulated rather than self-declared.

What is your accreditation number?

Our current accreditation details are shown on this page when present, or provided on request before you book. We deliberately do not publish a number we have not verified for your specific service, so anything you receive is confirmed information you can check with the issuing authority.

Does one accreditation cover the whole of Australia?

No. Accreditation is jurisdictional, issued by a particular authority for a particular market. For your booking we confirm the operating entity and the accreditation that applies to where your service runs, rather than implying one credential covers every state.

How do I check that your accreditation is genuine?

Ask us for the accredited entity's name and the accreditation or licence number, then confirm it with the issuing transport authority for that market. We provide these details on request precisely so you can verify them independently.

Who is accredited if a partner operator runs my service?

In that case the partner operator holds the accreditation for the vehicle and driver, and we confirm that entity and its accreditation for your work on request. Fox Bus remains the party you booked with and your point of accountability.

Need Supporting Documents?

The team can provide current evidence on request before you book.

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