Operator accreditation for the market
The name of the accredited legal entity and the accreditation or licence number for the jurisdiction the service runs in, which you can verify with the issuing transport authority. Provided on request; shown here only when confirmed.
Driver authority and clearances
Confirmation that the assigned driver holds the correct licence class, passenger-transport driver authority, and a current Working With Children Check for the school work. Confirmed for the assigned driver on request.
Insurance confirmation
Confirmation of the insurance cover that applies to the service. We provide this on request and do not state a policy number or sum insured we have not verified for your booking.
Seat-belt confirmation where required
Written confirmation of whether the assigned vehicle is fitted with seat belts, since fitment varies. Tell us at enquiry if belts are required so we confirm a suitable vehicle rather than assume.
Named booking contact
A single point of contact for the booking who owns coordination and any incident response, reachable on 1300 161 646.