The person at the wheel matters more than any slogan about safety. This page sets out the requirements that apply to drivers of passenger-carrying vehicles and how a driver's currency is checked, framed as the standards that apply and are verified, not as a claim that removes your ability to ask.
Driving a bus or coach requires the appropriate heavy-vehicle licence class for that vehicle. Minibuses and larger coaches can fall into different classes, so the requirement is that the driver holds the class matching the vehicle assigned to your job.
Carrying paying passengers requires the passenger-transport driver authorisation that applies in the relevant jurisdiction, which is separate from an ordinary driving licence. The requirement is that the driver holds current authority for the work being performed.
Driver hours for longer and commercial journeys are governed by fatigue-management rules. The requirement is that trips are planned and driven within those limits, and that a fatigued driver stops rather than continues, which is why a relief or reschedule process exists.
Where a driver's work involves school students, a current Working With Children Check applies. The requirement is that this clearance is in place for that work; see the school note below for how we treat it.
For school work, a current Working With Children Check applies to the driver. We frame this as a requirement that must be met for that work and confirmed for the assigned driver on request, rather than stating that every driver already holds one. If your booking involves students, tell us so the correct clearance is confirmed before the service runs.
The appropriate heavy-vehicle licence class for the vehicle being driven, which can differ between a minibus and a larger coach. The requirement is that the assigned driver holds the class matching your vehicle; we can confirm this applies for your booking on request.
No. Carrying paying passengers also requires the passenger-transport driver authorisation for the relevant jurisdiction, which is separate from an ordinary licence. The requirement is that the driver holds current authority for the work.
For school work, a current Working With Children Check is a requirement, and we confirm it is in place for the assigned driver on request. We state it as a requirement to be met and verified rather than claiming every driver already holds one regardless of the work.
Longer and commercial journeys are planned and driven within the fatigue-management rules that apply, and a fatigued driver stops rather than continues. That is why a relief-driver or reschedule process exists as part of how the booking is run.
Yes. For bookings with specific needs you can ask us to confirm that the assigned driver meets the applicable licence, authority and clearance requirements before the service runs. Where a partner supplies the driver, that operator holds those obligations and we confirm they apply on request.
The team can provide current evidence on request before you book.
